Your computer is not connected to the network correctly.

Make sure your computer is connected to a network, that is, to a LAN environment or Internet services. For support on your network problems, contact your network administrator.

Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable.

Wired

Your machine is not connected to the network correctly, or your machine does not have a valid IP address.

Print the Network Configuration Report and check that Ethernet Link Status or Wireless Link Status is marked Link OK.

If Link OK does not appear, do the following:

• Make sure the wired or wireless setting is listed as active. Check this setting at the top of the report.

• Ask your network administrator if your IP address is valid.
• Confirm that your WLAN access point/router is available.

Wired/Wireless

Your security software blocks your machine's access to the network.

• In the Installer dialog box, select the option to search for the Lenovo machine again.
• (Windows®)

  If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Lenovo product setup program or other Lenovo program to run.

• (Macintosh)

  If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Lenovo software.

Wired/Wireless

Your Lenovo machine is placed too far from the wireless LAN access point/router.

Place your Lenovo machine within 1 meter/3.3 feet from the wireless LAN access point/router when you configure the wireless network settings.

Wireless

There are obstructions (walls or furniture, for example) between your machine and the wireless LAN access point/router.

Move your Lenovo machine to an obstruction-free area, or closer to the wireless LAN access point/router.

Wireless

There is a wireless computer, Bluetooth device, microwave oven, or digital cordless phone near the Lenovo machine or the wireless LAN access point/router.

Move all the devices away from your Lenovo machine or wireless LAN access point/router.

Wireless